Quick Chat

A student utilizes Career Success Quick Chat on Carmen Zoom

Get personalized internship and career search advice from the comfort of home with Career Success Quick Chat & Express Resume Review! 

If you have a question about your resume, cover letter, or any other internship or job-related materials, and you are not available during the following times, we encourage you to schedule a meeting with your Career Coach.


Quick Chat & Express Resume Review Hours

Career Success Quick Chat (Effective starting September 7, 2021)

  • Monday: 8 to 9 a.m.
  • Tuesday: 2 to 3 p.m.
  • Wednesday: 3 to 4 p.m.
  • Thursday: 9:30 to 10:30 a.m.
  • Friday: 11 a.m. to 12 p.m.

Express Resume Review Hours:

  • Monday: 11 a.m. to 12 p.m.
  • Monday: 1 to 3 p.m.
  • Monday: 4 to 5 p.m.
  • Tuesday: 1 to 2 p.m.
  • Tuesday: 4 p.m. to 7 p.m.
  • Wednesday: 11 a.m. to 2 p.m.
  • Wednesday: 4 p.m. to 7 p.m.
  • Thursday: 12 to 2 p.m.
  • Thursday: 5 to 7 p.m.
  • Friday: 1 to 3:30 p.m.

Both services will be unavailable on the following dates:

  • Monday, January 17, 2022
  • Tuesday, January 18, 2022
  • March 14 to March 18, 2022
  • April 27 to May 3, 2022

If you try to talk to a coach outside of the normal hours listed above, our Zoom will not be open. You have the option of emailing asccareer@osu.edu which is checked between 8 a.m. and 5 p.m. During AU2021 you are welcome to take advantage of our virtual Express Resume Review hours.


Before logging in please read through these instructions in their entirety.

The Career Success Quick Chat will not be operated when the University is closed for business and on the following dates. All appointments will be virtual until further notice:

Both Quick Chat and Express Resume Review will be unavailable on:

  • Memorial Day (May 31, 2021)
  • June 22 to 23, 2021
  • Independence Day (Observed July 5, 2021)
  • July 27-29, 2021
  • August 10-12, 2021
  • August 19, 2021

This chat is only to be used by students in the College of Arts and Sciences. We will ask for your name.# to verify your identity before we begin the chat. If you are not a student enrolled in the College of Arts and Sciences, please contact your career center for assistance. If you are an employer, please email asccareer@osu.edu with your inquiry.

If this is your first time using the Career Success Quick Chat or CarmenZoom, you will need to download Zoom, CarmenZoom’s dedicated chat tool that can only be accessed via the desktop and mobile app.

This chat is designed to answer short inquiries, such as “How do I select a Career Community?” or “What’s the best way to search for an internship?” If you need more significant assistance, such as help creating or editing a resume, please attend our Virtual Express Resume Review hours, or schedule an appointment with your Career Coach via Handshake.

We try to serve all students as quickly and efficiently as possible. We ask your patience in the event that a coach is responding to several students at one time. The coach may tell you they will finish advising some students before they get to your query. In very busy times you may be directed to a backup coach to help deal with volume appropriately.

In order to protect your confidential information, there are some topics we cannot discuss using Career Success Quick Chat. They include, but are not limited to:

  • Your GPA or Grades
  • Identifying Information such as SSN, Driver’s License Number or Credit/Debit Card numbers
  • Financial Aid or Loan Information
  • Immigration or Visa Status
  • Healthcare-related information

Thank you for taking the time to read these guidelines. By using our chat service you agree to follow these policies. If you do not follow any of these policies we reserve the right to remove you from our chat.